Improving HIV Health Outcomes through the Coordination of Supportive Employment and Housing Services - Demonstration Sites
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2020 National Ryan White Conference Presentation
2018-2019 eCOMPAS data
The RWHAP developed a list from eCOMPAS of potentially eligible clients who were out of care or not virally suppressed. This list was distributed to subrecipient's for engagements of potential clients. This process generated few referrals.
SPNS and City of Paterson's Ryan White and HOPWA program was introduced to non-RWHAP organizations. Through technical assistance new methodologies were developed for accessing and infiltrating local jail and probation sites for potential referrals.
A coordinated approach using technology, resources and expanded networking created an opportunity to better define the SPNS intervention and coordinate program workflow.
The SPNS initiative has helped the City of Paterson sustain and improve upon the replication of e2MyHealth, the low-literacy patient portal. e2MyHealth was originally designed by Columbia University-NYP and RDE from the SPNS Electronic Networks of Care initiative. This kind of cross-project replication and sustainability is both valuable and timely given the importance to help clients remain more connected virtually during the COVID-19 pandemic.
The Atlanta EMA, administered out of Fulton County has replicated the City of Paterson's enhancements made to the Client Satisfaction Survey model as they plan to conduct their region-wide Client Satisfaction and Consumer Needs Assessment. This replication came from the connections bridged between the Country of Fulton and the City of Paterson, facilitated by RDE.
To hear more from the Atlanta EMA, check out their Leadership Video Series
A real-time MyCareContinuum Dashboard was launched in eCOMPAS for SPNS and expanded to all RW/HOPWA providers in the TGA to assist monitoring activities.
Details
The eCOMPAS Care Continuum Report and Dashboard use real time data in eCOMPAS, mapped to HIV Care Continuum measures, to calculate Clients Enrolled, Clients Linked to Care, Clients Retained in Care, Clients Prescribed Anti-Retroviral Therapies, and Viral Load Suppression.
A low health-literacy e2MyHealth Patient Portal was expanded to SPNS ETAP clients and RW/HOPWA clients in the TGA.
The e2MyHealth Patient Portal is a secure web application based on RDE's award-winning MyHealthProfile Patient Portal, and incorporates features of the e2PrEP App and other client-facing systems developed by RDE. e2MyHealth can be fully integrated into eCOMPAS systems, so that information and documentation entered via e2MyHealth will appear in eCOMPAS, and clients will have access to information in their eCOMPAS client record. e2MyHealth provides clients with access to their health information via any device connected to the internet, including mobile devices, enabling clients to actively participate in managing their health. By allowing clients to access their health information and interact with care providers remotely, e2MyHealth promotes client engagement and retention in care.
The Client Satisfaction Survey was incorporated into e2MyHealth to streamline data collection.
Incorporated the Client Satisfaction Survey (CSS) into the e2MyHealth platform. This streamlined the process for case managers and clients as clients received automated reminders to take the survey after receive Ryan White or HOPWA Services. Clients are then able to log into their e2MyHealth account and view any survey they may need to take.
Link Clients to Resources in your Community
Engage your audience with real-time polling
Automated calculation of tenant rent and subsidies for HOPWA and RW Housing program
Saving the day with on demand Analytics, Queries, Grant Assistance
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